We're here to help.
We thrive to provide excellent service to our clients.
Property owners and tenants looking for homes may have different questions. Below are frequently asked questions and brief answers to them. Go through them and if you still need further assistance you may reach out to us, we`ll be glad to assist you today!
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We're here to help whenever you need us.
You may use the Contact Us form to log a query. Alternatively you can use WhatsApp on 0714061498.
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Common FAQ
Contact us if you need further assistance.
Additional upgrade packages will only run for the specified period of time you buy. You will not be automatically charged for an extra period.
We accept quite a number of payment methods specially for Zimbabweans. These include EcoCash FCA InnBucks, Access Forex, Mukuru, Visa/Mastercard and more.
Managing your account has never been easier. With a user friendly and straight forward dashboard, zimden.com gives you all the tools you will need for most of your business on the site. If you need extra help, our 24/7 support will be of assistance when you contact us.
Your credit card information is collected on a secure HTTPS web page using SSL. ZimDens uses credit card processing firms that are fully PCI-DSS compliant, which means they meet all industry standards for cardholder security. We never store your credit card number or your security code (CVV code).
Once payment has been confirmed, your receipt document will be sent to you via email, or if you wish via WhatsApp.
Generally no. We are currently simply an advertising platform for property owners and seekers. However for the security of customers we consider having a payment system in the future for verified service providers. This will allow for a smooth conflict resolution between property owners and clients.
The basic idea of zimdens.com which is to be the largest real estate marketplace in Zimbabwe is free. This means that listing properties and searching for properties is completely free of charge. Property owners will only pay for upgrades to have their properties on the featured page or homepage.
In the login screen click the <u>'Lost password?</u>' hyperlink. You will have a field to enter your email which you registered with. A link to put in a new password will be sent to that email once you submit. You will need to have access to your email.
